Returns & Exchanges
At Paper Flowers By Nicky, we want you to be delighted with your everlasting blooms. If you are not completely satisfied with your purchase, we offer a 30-day return window for items in their original, pristine condition.
Initiate Your Request
Contact our customer support team within 30 days of delivery with your order number and the reason for your return.
Prepare the Package
Carefully pack the paper arrangements in their original packaging to ensure the delicate petals and stems are protected during transit.
Ship the Item
Affix the provided return shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once we inspect the returned flowers, we will process a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing